Shipping Policy

SHIPPING & DELIVERY

What are the shipping charges on Urban Alien?
We at Urban Alien don't charge any shipping fee. Shipping is free of cost in all over India.

Do the shipping charges vary on the number of items purchased/weight of the order?
All shipping charges are FLAT irrespective of the order size and weight.

How long will it take for my order to reach me?
We process and ship every order within 48-72 business hours of receiving it. Your order will get delivered within 4-6 business days depending on your location in India. In some cases, it may take longer to receive the shipment depending on the accessibility of your location.

What delivery methods do you use?
We use leading courier companies such as Xpressbees, Delhivery, and Ekart Logistics for shipment in India.

What should be done if my package has been opened or tampered with?
If your package has been opened or tampered with, we request you to not accept the shipment and immediately inform ourĀ helplineĀ number at +91-9518494343. Kindly note, any intimation after 24 hours of the attempted delivery, will not be considered.